Sue Thomas leaves for Washington D.C. She will stop to pick up Levi who has been abused and will serve as her hearing dog. As Sue arrives in D. C. She finds out they aren't ready to have a deaf person work in the FBI.

Sue continues to tell Levi her story about her mom ""the Iron Witch"" and how she was taught to speak and later finds that going to school is hard, Sue is stopped by a cop who has no idea she is deaf.

Sue needs to help catch a terrorist, and notices that Blakemore leaves a different way she tries to catch him but a car kills him. Myles blames Sue for the death Jack asks if Sue is all right after seeing someone die. Myles still doesn't like Sue on the team.

Lucy lets Sue take care of her. Myles then goes with Sue to find out what may have been shipped as ordered by Simon Decker. Sue & Myles now try to protect the lady who knew the Assassin. Lucy wants to change jobs because she doesn't get thanks.

The new temp drives Myles crazy because she takes 15 minutes for a coffee break and says routers have a handbook. Lucy takes the new job. Sue has a feeling the case isn't over yet because Samantha Dolan may have helped the suspect.

Sue and her mom fight over what the perfect Christmas is. leaving her dad and Lucy wondering what to do. Mean while the FBI must stop someone they think is Santa from robbing banks.