Peter agrees to appear as a guest on a radio talk show hosted by his ex-girlfriend, psychologist Dr. Ann Vargo, who is broadcasting from the hotel's mezzanine. Christine helps Mrs. Cabot entertain boys and girls from the Children's Home, run by Betty Archer. Christine becomes enamored of an eight-year-old girl, Amanda. Later, Christine finds Amanda at her door and receives permission to keep the child overnight. Christine begins to feel that caring for Amanda is the most important thing in her life. During Peter's radio appearance, a caller vows revenge on Dr. Vargo for breaking up his marriage. After several threatening episodes, Peter has her moved into the hotel. Billy places a guard outside Ann's door after she and Peter barely escape a sniper's bullets. Hoping to lure the stalker, Ann goes to the deserted studio where Peter is hiding. The gunman turns out to be Glenn, a new bellman. Peter overpowers Glenn and turns him over to Billy. Weighing the pros and cons of adopting Amanda,

When John Lucas, a Missouri sheriff, checks in, his wife Jenny accuses Billy of murdering her brother six years ago. Charles Cabot informs Lucas of Billy's prison record, information the new concierge, Elizabeth, has provided from Christine's personnel files. Charles tries to use the opportunity to replace Billy with a security chief of his choosing. Traveling fur coat salesman and bigamist Freddy Barnes struggles to keep his two lives separate, when his wife of three years, Sonia, surprises Freddy at a convention to which he has brought his wife of eight years, Barbara. When Elizabeth is revealed as Charles Cabot's daughter, Christine doesn't fire her because Christine has sympathy for the fact that Charles is exploiting his daughter.

Charles Cabot tries to revive an old romance with Dr. Hannah Fielding, who is attending a convention of the World Health Organization. Their previous involvement years before had ended because Hannah knew that Charles's first love was his business affairs. Charles woos Hannah into spending the night with him, but she decides to end it there and return to her work with third-world children. Brede Ashlander, a charismatic multimillionaire yet also a domineering husband, hounds hotel employee Marie Lockhart. Marie had fled from him two months ago and now wants a divorce, but Brede tells Christine that Marie is in need of psychiatric therapy. When Brede tries to remove Marie by force, Christine prevents him and assigns the hotel lawyer to Marie's divorce case. When Charles agrees to sell Cabot Corporation's half of the hotel to an Australian conglomerate, Peter refuses to sell his interest. Peter's impassioned and eloquent refusal inspires Charles to withdraw from the sale and leave the af

Bellman Dave's amphetamine addiction takes its toll when he can't concentrate on his bar exams to become a lawyer. Megan temporarily moves in with Julie and is even tempted by the attentions of a handsome doctor. When Dave punches the doctor out in front of the hotel, he's suspended from his job. Dave's descent into addiction is even more painful for Megan as she discovers that she is pregnant with Dave's child. Attractive and young, Hayley Cole gets a job in the hotel antique shop, impressing both Christine and the widower antique dealer, Vernon Bennett. Hayley has recovered remarkably well from a ten-year coma, the result of a car accident in which she was abandoned by the young man who was driving. Hayley still has to walk with a cane and suffers from amnesia. She and the older Vernon share an emotional connection that goes beyond work. At a nightclub, Hayley meets pianist Tony Milner, whom she begins to date. She fails to recognize the pianist as the driver who had left her in the