A convention of white supremacists led by Russell Slocum antagonize two elderly African-Americans, Carrie and Garland Fisk, who are on a long-delayed honeymoon. The Fisks return from shopping to find their room has been broken into and trashed. Pushed too far, Garland, disguised as a waiter, slips into the banquet room and flings a tray of food at Slocum. Peter informs Slocum that two of the hotel's chambermaids saw members of his group break into the Fisk's room. Peter packs the racists' bags and gives them a small refund, with a reimbursement for the Fisk's deducted. An overprotective mother, Helen Scofield, seeks psychiatric treatment for her 21-year-old daughter, Andrea, who has been mute since seeing her father burn to death. After a doctor recommends institutionalizing Andrea, the young woman wanders away from the hotel and befriends a street mime named Michael. With Michael's encouragement, Andrea speaks for the first time in ten years and begs Michael not to leave her. Michael

Ellen Lindstrom winds up in the room of a British diplomat, Anthony Mortlake, who introduces Ellen to heroin. Later that night, he finds Ellen in the bathroom, dead. When police inspector Alvarez suggests a search for a syringe, Mortlake refuses to open his dispatch case on the basis of diplomatic immunity. Joe Lindstrom, father of the dead girl, arrives at the hotel and hides in Mortlake's suite, watching him set up for an injection. Lindstrom holds Mortlake at bay with a pistol and calls for police. Lisa Herrick waits at the hotel for her boyfriend, who has been delayed. Disappointed, Lisa wins the sympathy of Zack Shepherd, an old friend of Mrs. Cabot. Actually, Lisa is there to meet with attorney Sylvester Sullivan regarding the inheritance she is receiving from a mysterious guardian who has looked after her needs since she was an orphaned baby. Julie is juggling romances with two delegates of a computer convention, Errol and Kaz. Christine overhears Errol and Kaz making a bet as t

After army officers Nick Hauser and Rodger Gage check in for a weekend on the town, Rodger has an illicit rendezvous with his gay lover. In a gay neighborhood, street punks beat up Rodger, and Nick learns his army colleague's secret. Nick furiously demands that Rodger leave the hotel. Bellman Dave, who is Rodger's old friend, has a talk with Nick, helping him realize that Rodger is a good friend, regardless of his sexual orientation. Meanwhile, Elizabeth interferes with important communications between Christine and a potential client, making Christine look incompetent just as Charles Cabot is questioning Peter and Christine's managerial capabilities. Elizabeth also schemes to estrange Christine from Peter by spilling wine on her dress while visiting Peter. When Christine arrives to find Elizabeth wearing Peter's robe, Christine assumes the worst.