The senior members of the White House staff are summoned to the office early in the morning to handle difficult situations: Hundreds of Cubans are on their way across the Atlantic Ocean in search of freedom; and klutzy President of the United States Josiah Bartlet accidentally sprained his ankle riding a bicycle into a tree.

The Vice President refuses to fall in line with Bartlet. Sam discusses the problem of Laurie with Josh and Toby. Bartlet hires Mandy as his consultant.

Still enraged at Morris's death, Bartlet makes a show of deadly force. C.J. is upset about being kept out of the loop about Laurie. Josh hires Bartlet's new personal assistant.

The staffers spend the day ("Big Block of Cheese day") dealing with private organizations, aka the crackpots. Throughout the day, Sam deals with a UFO nut, CJ gets a proposal to build a wolves-only road, Toby and Bartlet clash over everything, and Josh is overwhelmed by guilt regarding his sister's death.

Toby and Mandy push for a commerce bill with a census-counting provision, with three votes as the deciding factor. Sam tutors CJ on the finer points of the census. Josh & Sam take Charlie out for a beer and are joined by Zoey and Mallory.

Josh and Sam are able to make a bargain to keep Leo from going through a hearing, at the expense of a new sex education report. Mandy doesn't think a couple should be present at the signing of a new hate crimes bill instigated by the death of their son. Toby contends with some of PBS's detractors.

Mendoza is confirmed by the Senate; Mandy needs Toby's help to replace a dead panda bear; Sam angers Mallory when she reads a position paper that he wrote supporting school vouchers; Josh meets with Jeff Breckenridge, who is irritating certain Congressmen with his stance on slavery reparations.

Andrea Wyatt insists that mandatory minimums be added to a new drug policy the staff is developing; C.J. makes a mistake and sets them back.

The staff deals with the crisis of an American pilot who was shot down in Iraq; Toby's brother is in danger on a space shuttle whose doors won't close; Bartlet and the senior staff walk into trouble as they leave a town meeting.