Maddie goes for a ride-along with Athena in the hopes of being on the other end of a 9-1-1 call; Hen attempts to learn how to prevent her family from falling apart at the seams; disaster strikes at a military funeral and movie theater.

A dry thunderstorm rolls over LA, bringing in a series of lightning strike emergencies for the 118 and leaves a first responder's life hanging in the balance. Athena and May go undercover at the rehab facility to help Bobby with his investigation into his sponsor's mysterious death. Maddie dreads her parents visit to her and Chimney's new and unfinished house, while Chimney get a surprise of his own from a visiting Albert.

The 118 race to the rescues with emergencies at a spin class; in a hair salon and to a husband and wife in a compromising position; Buck discovers new cognitive abilities post lightning strike; Hen and Karen are concerned when they find out Denny has been seeing his biological father behind their backs; Maddie and Chimney enlist Athena and Bobby's help with a suspicious neighbor.