After getting a job in a small town photo shop, Tom is stunned to glimpse a picture of his wife Alyson as he processes a customer's film. He frantically pursues that customer to question where she shot the picture, but the chase lands him in New Phoenix, a haven for the disenfranchised and community of people who have for one reason or another, lost their identity at the hands of the mysterious enemy.

While hiding out in a cheesy motel, Veil happens upon The Lenny Little Show, a public access television series in which the main character is un cannily depecting Veil's own frightening life. Struggling to understand, Veil watches as unknown forces pursue Lenny and attempt to erase his every trace. He sees the actors perform the exact same dialogue and reenact experiences he endured as recently as the previous day. Trying to grasp what's happening, Veil angrily pursues an explanation, which leads him to the strange offices of Max Webb Productions—and his tormentors.