As the team takes on a missing persons case, Chuck and company struggle to establish themselves as Carmichael Industries in the face of a rival security firm led by the tough and efficient Gertrude Verbanski. Meanwhile, Morgan continues to adjust to the Intersect while Chuck adjusts to being his handler. Also, the Buy More finds an unlikely spokesperson to help drum up business.

As the team is tasked with finding one of the CIAs most wanted, Chuck fears that the Intersect may be going to Morgan's head. Meanwhile Sarah helps Casey navigate his relationship with Gertrude. Elsewhere, Captain Awesome makes a startling revelation about Jeff and Lester.

Chuck turns to Verbanski for help tracking a computer virus. Lester and Jeff's relationship is complicated by a new Buy More employee.

While Chuck and Sarah contemplate the next step for Carmichael Industries, Casey’s forbidden love, Gertrude Verbanski, walks back into his life with a questionable mission in South Beach. Meanwhile, Jeff’s enhanced intelligence leads he and Lester to suspect that something unusual may be happening at the Buy More.