Medical student Elliot Axelrod and plastic surgeon Dr. Bobby Caldwell join the staff; Eve Leighton's sister expresses reservations about the planned transplant; a resident dropped from the hospital program badgers Cavanero to reevaluate him; and Dr. Craig enlists Dr. Caldwell's help in opposing Joan Halloran's plan to shut down an outpatient surgery clinic.

Dr. Caldwell suffers for his work on Eddie Carson; Joan reveals a secret in the E.R.; Ehrlich meets a brand-new Roberta; Dr. Westphall's housekeeper announces she's returning to Italy; Eve Leighton takes a turn for the worse.