Security is tightened when rumor of an assassination attempt by a Middle-Eastern terrorist group threatens Israeli minister Jacob Ben-Goz, who is preparing for a press conference at the hotel, unaware that Troy, a would-be assassin, has targeted Ben-Goz's advisor Evan Paige, a state department diplomat. Meanwhile, Patricia St. Claire, a young mother left destitute when her husband walked out, believes that becoming a prostitute is the only way she can pay the mortgage on her home. Peter comes to her rescue by securing her a job with a greeting card company. Harriet Gold, with help from her friend Sheila and spiritualist Felicity, attempts to communicate with her late husband, Morton, who died in the St. Gregory Hotel years before. She is seeking his permission to remarry. Dave believes a guest, Herbert Pitts, is an important hotel critic. The guest is subsequently given the red carpet treatment. Pitts, a man who's been ignored all his life, is overwhelmed by the exemplary treatment he

After a twenty-year absence, Peter's brother Owen shows up as bodyguard for Francesca Delgado, president of a South American country. When Owen, formerly a mercenary, almost kills a reporter, Peter reprimands his brother and learns that Owen was responsible for their father's death. Peter throws Owen against the wall and storms off. Later, Francesca explains to Peter that despite Owen's feeling of intense guilt, he was not responsible for their father's death. Before Owen leaves, he and Peter embrace, and Owen promises to return some day. Albert, the hotel's doorman of thirty years, is forced to switch to cloakroom duty. The transition is difficult, partly because Albert will miss the brocaded uniform his grandchildren love so much. With Peter's approval, Dave, Julie and Megan present Albert with a vintage doorman's jacket and dub him the St. Gregory Doorman Emeritus. Unaware of Peter's brother's reappearance, Christine demands that Peter come to a decision about their relationship. Tr