Things start to crumble as new worker Margaret works as cashier, and Julie gets upset as only two people want to come to her tea party.

Julie's predecessor, Leanne, pops in - much to her dismay. Margaret attempts to succeed on the tannoy.

Julie finds her spirits being a bit too lifted after Gavin gives her the Valco manager's handbook. Andy wishes he had never signed up to run the marathon.

With Gavin away for the day, Julie jumps at the chance to take charge. Trouble looms, however... Meanwhile, Andy bumps into a butcher he's had a beef with in the past.

Kieran isn't his usual cheeky chappy self after spotting Katie flirting with a shop fitter. Plus, Julie tries to help Gavin move on.

Julie is in a right pickle when the new area manager and an old friend calls in a favour. Elsewhere, Kieran gets some stick for his 'beard'.

Kieran's girlfriend has a big question to ask him, and Gavin isn't his usual self after getting, ahem, trollied the night before.

Julie awaits her interview, and Katie has some bad news for Kieran.

The hit supermarket sitcom reopens for a second series. Julie is a bag of nerves when she meets Gavin's replacement, Lorraine Chain.

Lorraine announces her big plans for Valco and Julie is distinctly unimpressed. Plus, Kieran's day is likely to be brightened by the return of a familiar face.

Gavin doesn't feel missed when he returns for his first visit as area manager, not even by Julie. Plus, checkout girl Katie 'enjoys' her first day back at Valco.

Lorraine's crisis management skills are put to the test when Valco is struck by a bout of the flu. Meanwhile, a hungover Katie struggles to deal with Neville.

After one mishap too many, Lorraine tells Julie to give Leighton some bad news. Margaret, meanwhile, roots around her family tree and makes a big discovery.

News of Leighton's sacking doesn't go down well, and it's Julie who receives the brunt of the backlash. The No Nonsense range comes in handy for a pregnant Sue.

Lorraine ends up venting her anger Julie's way after a pleased Leighton returns to work. Katie lets Kieran know about the latest news involving her love life.

Gavin and Lorraine are as unlikely a pairing as Spam and ice cream but, with Julie on "sick leave", they're forced to work together

It's the day of the scheduled fire drill and Julie's still off, so Gavin steps in to brief the troops.

Julie is welcomed back to a Lorraine-free Valco and, therapy having done the trick, she's noticeably more relaxed; unnervingly so.

Gavin is hit hard by the death of his dog Chester and, understandably distracted, accidentally leaves out a document detailing staff wages, which Leighton promptly pins up on the noticeboard.

Gavin assures Julie that he won't make another Lorraine-shaped mistake as the search for her replacement gets under way.

It's the one-millionth customer promotion, complete with balloon archway and Leighton in the guise of the Valco tick.

It's Christmas Eve and mayhem ensues when the turkey delivery fails to arrive and there's a big party to look forward to where a certain butcher takes on the role of Santa.

Changes abound as the supermarket sitcom begins its third series. Gavin and Julie meet the new head of strategy, a flashy upstart with big plans for Valco

Gavin finds himself at odds with the forward-thinking Richard during a brainstorm for the new Valco Better store. Valco could soon be down a staff member as well when a visit from Emma's dad prompts Kieran to consider moving out of Warrington.

Richard France's latest brainwave is given the greenlight - a 'suggestion fort' to find out what customers want from the Valco Better store.

Andy the butcher is smitten by his ex, Sarah and can't wipe the grin off of his face, divulging a few too many details about their date the night before. Richard France decides that the new 'Valco Better' needs a new dedicated fast lane, for every shopper's essential items.

Leighton is promised a trip to head office by Richard France to pitch his ideas, which Gavin thinks is a terrible idea. Julie's frustrations with Gavin's girlfriend turned Valco employee Anna reach an all time high. Andy decides to leave the Warrington branch of Valco for pastures new as follows his former flame, Sarah, to Scarborough.

Richard France holds a workshop to try and help the Valco staff understand customer loyalty with a series of acronyms and training exercises.

Richard France sets out to make Gavin more approachable, a two-hit strategy involving a hoodie and the removal of the manager's office door. Is this the last straw for Gavin?

Staff gather for the night shift to give the store the final once-over ahead of its reopening, but emotions run high after Julie misconstrues a conversation she heard between France and Anna, and reports back to Gavin.

France pulls out all the stops for the big reopening, booking a celebrity shopper in the form of Kelly Brook. An unimpressed Gavin, meanwhile, crosses the line.

The fallout between Gavin and France is the talk of the store, even more so when Julie is temporarily promoted to manager. Plus, Katie makes a discovery.

Gavin is back at work and doing his best to be a bit more like France. Plus, Colin and Lisa's stag and hen dos are almost upon them.

Julie and France are gearing up for the supermarket awards, and the former is concerned about the drop in the number of customers since the makeover. Katie is offered a managerial job at Valco, but has a decision to make when an old friend appears.

The supermarket awards are here, and France hatches a dastardly plan to fool the judges.

The supermarket sitcom returns for a festive one-off that sees Gavin invite Julie over for Christmas dinner. She is excited at the prospect of a smooch under the mistletoe - so much so that she turns down an opportunity to head up the Widnes branch of Valco - but things don't turn out quite the way she expected. It's business as usual elsewhere as Lisa showcases her enviable customer-service skills and Colin and Leighton wage war against a group of carol-singing scouts, while a brewing snowstorm threatens everyone's holiday plans.

Gavin relays the shocking news that rival chain Lauda is due to open on Valco's patch. While the news worries the rest of the staff, Gavin remains unconcerned. That is until he learns that the store will be run by notorious manager Cheryl Fairweather.

With barely a customer in Valco's aisles, Gavin sends a team of spies into new rival supermarket Lauda. Later, its ruthless new manager Cheryl pays him a visit.

Gavin's boss Brendan pays the store a visit, annoyed by Gavin allowing Lauda to open up nearby. Brendan, Gavin and Daniel hatch a plan to undercut the competition, but Cheryl is once again up to the challenge.

Gavin decides to fight back when he shows up at work to find a huge Lauda truck blocking Valco's entrance. Charlie discovers an embarrassing secret about Daniel.

Sparks fly when Gavin and Cheryl are forced to spend the day in close quarters. There is also a recall of some bad lasagnes. Plus, it's Sue's birthday - but will anyone have remembered her big day?

Somebody gets fired. Colin tries his hand at blackmail. Heather runs the tasting station. Things are tense between Sue and Linda, and hot between Gavin and Cheryl.

It's a battle of wills between Katie and Lisa. Brian panics when Margaret spots an unwelcomed guest on the shop floor. Meanwhile, a much-in-love Gavin begins to worry that Cheryl isn't what she seems.

A treasure hunt is held to celebrate 50 years of Valco value. Meanwhile, despite his best efforts, Gavin can't avoid confronting his and Cheryl's situation.

It's Christmas Eve and Gavin is doing is best Scrooge impersonation. An old friend drops by for a visit. And Colin is a surprisingly good Santa.

Valco finally announces its new area manager while new sales rep Duncan ruffles a few feathers. Gavin's thoughts turn to the amount of cheap unhealthy food that Valco sells.

New area manager Cheryl struggles to keep a lid on her private life whilst she also has to focus on leading a meeting to all the Valco managers she is now in charge of in the area. Meanwhile, Neville is brimming with confidence when he helps new shelf-stacker Shai.

It's a big day for Gavin as he prepares to launch his new healthy eating initiative. Meanwhile, Brian gives a harrowing presentation on the dangers of fat.

Duncan's back in store and is far from impressed with Gavin's health food drive so he starts one of his own to promote his products to customers and staff alike. Katie also faces an unwanted visitor in the form of Daniel's girlfriend Holly.

It's Gavin and Cheryl's 11-month anniversary so Gavin plans a romantic afternoon. But when Duncan catches wind of their plans he starts to meddle with plans of his own.

Duncan takes great delight in announcing the failure of Gavin's health food drive by spreading rumours across the shop floor. Meanwhile, Neville is roped into giving Linda driving lessons.

Cheryl orders Gavin to cooperate with Duncan as he launches a new energy drink in store. Meanwhile, things between Holly, Katie and Daniel take an unusual turn.

It's Christmas Eve and Gavin has an important proposal for Cheryl, but when a bid to throw her off the scent spectacularly backfires, he is left desperate to make amends. Brian returns to the store and is clearly unimpressed with humble new pharmacist Alan, while Colin and Lisa witness something horrifying and the spark between Katie and Daniel becomes clearer than ever at the Valco Christmas party.

It's Christmas Eve but all is not well. A hapless team of criminals are planning to nick the takings: can Gavin save the day?