Nurse Carol Hathaway is held hostage during a convenience store robbery, then befriends one of the gunmen.

When Anspaugh decides to retire as chief of staff and return to surgery, he appoints Romano as his replacement. Greene expresses reservations about the decision, but Weaver does not support Greene. Romano makes Weaver the new chief of emergency medicine.

Kovac witnesses an accident and saves the young victim's life. Carter slowly recovers from his brutal attack and undergoes excruciating physical therapy. Hathaway helps two sexually active 14-year-old girls.