The crew race to a rattlesnake infestation, and attempt to rescue a man with dementia from a dangerous scene he created; Michelle learns the truth behind her sister's disappearance; A tragic accident shakes the crew to its core.

A bank robbery, an apartment fire and a pregnant woman lost in a parking garage are the seemingly unconnected calls to which the 126 responds. Then, T.K. celebrates his one-year anniversary of sobriety, while Owen and Gwyn may not make it to the end of the week as a couple. Also, Carlos finds himself working on a case with his Texas Ranger father.

Grace and Judd fight for their lives in the aftermath of the horrific car accident, as flashbacks show how a childhood tragedy led Judd to meet Grace and how they ultimately fell in love.