An unexpected arctic cold front brings an ice storm to Austin and a variety of weather-related emergencies. Meanwhile, Owen deals with the fallout of the 126 closing, as Tommy, T.K. and Gillian settle into new employment, and Judd and Grace prepare for the birth of their first baby.

As the unexpected arctic cold front and ice storm continues to cause havoc in Austin, Owen works to rescue the lives of the stranded migrants; T.K.'s life hangs in the balance and Grace prepares for the birth of her baby.

When a dust-up between Owen and an obnoxious police sergeant goes viral, the existing tensions between police and fire rescue mount, leading Owen to decide they will settle the score on the softball field. Meanwhile, Grace competes against a hot shot call center night-shift operator when he moves over to the day shift.

As Owen gets pulled deeper into the FBI’s investigation of the motorcycle gang, Sgt. O’Brien makes a confession to him. Meanwhile, Grace and the 126 respond to a call from a man who claims his girlfriend slipped over the side of a cliff and Carlos searches for a missing friend, putting his own life in danger.

Owen helps defend Marjan when a rescue complaint forces her to make a challenging ethical decision. Meanwhile, Grace befriends a young boy who becomes a frequent 9-1-1 caller, but when she discovers he may be in some real danger she must step in.

Owen is shocked by a secret Kendra has been keeping from him; Grace confronts her father about his past infidelity.

Grace and Carlos work together when they suspect a young woman was a victim of a black market organ trafficking ring; Owen's brother Robert comes to visit and meet T.K., but surprises Owen with news that can affect the Strand family.