Follow Charlie, the princess of Hell, as she pursues her seemingly impossible goal of rehabilitating demons to peacefully reduce overpopulation in her kingdom. After a yearly extermination imposed by angels, She opens a hotel in hopes that patients will be "checking out" into Heaven. While most of Hell mocks her goal, her devoted partner Vaggie, and their first test subject, adult film-star Angel Dust, stick by her side. When a powerful entity known as the "Radio Demon" reaches out to Charlie to assist in her endeavors, her crazy dream is given a chance to become a reality.

Charlie pitches Heaven her plan to save sinners by way of redeeming themselves through her Hotel. Vaggie enlists the staff to make a commercial to promote the hotel.

The Vee's: Vox, Velvette, and Valentino rule their corner of Hell unchallenged, but Alastor's return to the airwaves may shake things up. Meanwhile, a new Hotel guest tests Angel's patience.

Angel struggles to juggle his work and his time at the Hotel. Charlie decides it's time to put her ‘Princess' status to use with Angel's boss.