Filmed during a historical period of uncertainty for the NHS, this episode introduces the staff of North West Ambulance Service across Lancashire, from the picket line to the front line.

A busy night shift for the ambulance service as they are alerted to an infectious disease outbreak at Fairfield General Hospital.

Crewmates Mandy and Lauren help an elderly patient at the local boatyard, who has been on the floor for two days before being discovered by his neighbour.

An urgent call from someone threatening to use a nerve agent against the emergency services leads to a major incident standby being declared.

Ambulance crews respond to a road traffic accident where a man who has severely injured himself requires advanced pain relief.