The staff have kittens when Mrs. Slocombe announces she's expecting a happy event, but it turns out that it's merely her cat that's pregnant; when she refuses to leave Tiddles unattended, she braves the ire of Captain Peacock by smuggling the cat into the ladies' fitting room.

When Mr. Grace announces that he plans on temporarily reorganizing the departments, the staff are indignant, but find that work can be a lot of fun...if you're working in the toy department.

To celebrate Mr. Grace's 80th birthday, the staff organize This is Your Department, a spoof of This is Your Life.

Young Mr. Grace returns from a trip to the U.S. with a host of new sales techniques that he is eager to implement.

The staff prevent another firm's hostile takeover of Grace Brothers by impersonating the shareholders. Mr. Harman gives a rousing speech, and Grace Brothers is saved.

Mr. Grainger's temper has become extremely short. The staff, in a private meeting with Mr. Rumbold, decide he must go. However, when he wins the lottery, his bad mood vanishes and he makes his peace with the staff and stays on.