Does anyone else have this type of problem other than me?

According to my research, the problem would come mainly from the TMDB servers, someone from the staff could perhaps investigate on their side?

Thank you.

Hi @TheSizkarn, I'm pretty sure this isn't a TMDB issue. These are general purpose error messages that could mean any number of things. The problem is likely on your system or possibly the network between your system and TMDB. You need to do some basic troubleshooting to narrow down and locate what is going wrong. I can't give you a course in system/network troubleshooting, but here are a few things to get you started.

Make sure DNS is working properly. Try nslookup on api.themoviedb.org and make sure you are getting consistent DNS service.

Use basic tools like ping to try to connect to api.themoviedb.org. Make sure you can get a basic connection.

Try "curl -v {url}" to get the verbose output from curl and see if that shows anything unusual during the connection to the service.

@robbie3999 said:

Hi @TheSizkarn, I'm pretty sure this isn't a TMDB issue. These are general purpose error messages that could mean any number of things. The problem is likely on your system or possibly the network between your system and TMDB. You need to do some basic troubleshooting to narrow down and locate what is going wrong. I can't give you a course in system/network troubleshooting, but here are a few things to get you started.

Make sure DNS is working properly. Try nslookup on api.themoviedb.org and make sure you are getting consistent DNS service.

Use basic tools like ping to try to connect to api.themoviedb.org. Make sure you can get a basic connection.

Try "curl -v {url}" to get the verbose output from curl and see if that shows anything unusual during the connection to the service.

Thank you for your reply. For the DNS, I thought about it after my previous post, I had that of Google configured, I just put that of Cloudfare and I have no more problem for the moment.

I thought I had solved the problem but the curl errors reappear... They appear very randomly, sometimes everything goes well for hours and sometimes not.

I usually have this:

  -handlerContext: array:42 [
    "errno" => 35
    "error" => "OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to api.themoviedb.org:443 "
    "appconnect_time" => 0.0
    "url" => "https://api.themoviedb.org/3/tv/67180?language=fr-FR"
    "content_type" => null
    "http_code" => 0
    "header_size" => 0
    "request_size" => 0
    "filetime" => -1
    "ssl_verify_result" => 1
    "redirect_count" => 0
    "total_time" => 46.056437
    "namelookup_time" => 3.172879
    "connect_time" => 46.055964
    "pretransfer_time" => 0.0
    "size_upload" => 0.0
    "size_download" => 0.0
    "speed_download" => 0.0
    "speed_upload" => 0.0
    "download_content_length" => -1.0
    "upload_content_length" => -1.0
    "starttransfer_time" => 0.0
    "redirect_time" => 0.0
    "redirect_url" => ""
    "primary_ip" => "99.86.91.81"
    "certinfo" => []
    "primary_port" => 443
    "local_port" => 58028
    "http_version" => 0
    "protocol" => 2
    "ssl_verifyresult" => 0
    "scheme" => "HTTPS"
    "appconnect_time_us" => 0
    "connect_time_us" => 46055964
    "namelookup_time_us" => 3172879
    "pretransfer_time_us" => 0
    "redirect_time_us" => 0
    "starttransfer_time_us" => 0
    "total_time_us" => 46056437
    "effective_method" => "GET"
    "curl_version" => "8.1.2"
  ]

Had the same problem but funny it just started working. I can't tell what was the problem.