The Movie Database Support

i tried to authenticate my api key but it is showing error 404
{
"status_code": 7,
"status_message": "Invalid API key: You must be granted a valid key.",
"success": false
}

15 replies (on page 1 of 1)

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What is the exact query that you have sent ?

the one the TMDB have give me..

@ritkg_05 said:

the one the TMDB have give me..

TMDB didn't give you the query you have sent, only the key.

Same here, I tried to make a call and my key seems to not work anymore.

I used : https://api.themoviedb.org/3/movie/550?api_key=MY_KEY

{"status_code":7,"status_message":"Invalid API key: You must be granted a valid key.","success":false}

@yahn said:
Same here, I tried to make a call and my key seems to not work anymore.
I used : https://api.themoviedb.org/3/movie/550?api_key=MY_KEY
{"status_code":7,"status_message":"Invalid API key: You must be granted a valid key.","success":false}

Did you change MY_KEY to your Key and open this URL in a browser tab on your Win/Linux/OSx PC?
Was this the error response you received in your browser?

Of course I replaced it. I tried with Firefox, Chrome, Postman, even with the sample code in the documentation. Finally, I regenerated my key and it worked fine. I suppose it expired...

I'm having the same issue. Was working for months then just recently started getting this error.

Regenerate the key solve it...

@yahn said:
Of course I replaced it.
I tried with Firefox, Chrome, Postman, even with the sample code in the documentation.

Sometimes people test using it within the code.
Do not test using the PC browser.
Or using a mobile device.
I just wanted to make sure how you did the test.

Finally, I regenerated my key and it worked fine.
I suppose it expired...

I don't think it expires.
Mine has been the same for about 7 years.
If you regenerated and now it works without problems, great.

@jcyost@gmail.com said:
I'm having the same issue.
Was working for months then just recently started getting this error.

Test your API Key on this page.
https://developer.themoviedb.org/reference/authentication-validate-key
If you are unsuccessful, go to your profile and ask to regenerate.
https://www.themoviedb.org/settings/api
In the menu, on the right, Regenerate Key.

@ritkg_05 said:

i tried to authenticate my api key but it is showing error 404
{
"status_code": 7,
"status_message": "Invalid API key: You must be granted a valid key.",
"success": false
}

i have same problem,

@vijaru said:

@ritkg_05 said:

i tried to authenticate my api key but it is showing error 404
{
"status_code": 7,
"status_message": "Invalid API key: You must be granted a valid key.",
"success": false
}

i have same problem,

I will repeat what I said in my previous comment.

Test your API Key on this page.
https://developer.themoviedb.org/reference/authentication-validate-key
If you are unsuccessful, go to your profile and ask to regenerate.
https://www.themoviedb.org/settings/api
In the menu, on the right, Regenerate Key.

Same issue, I regenerated the key, tested the new key here but I get 401 status code 7 when I try to use API Key Auth. I get 200 when I use Access Token Auth. I have tried regenerating the key multiple time, every time with the same result. Why does the key fail but the token works?

@jcyost@gmail.com said:
Same issue,
I regenerated the key, tested the new key here
but I get 401 status code 7 when I try to use API Key Auth.
I get 200 when I use Access Token Auth.
I have tried regenerating the key multiple time, every time with the same result.
Why does the key fail but the token works?

The "Try it!" option in DOCs it only works with the "Access Token Auth" option.
It doesn't work if you select the "API Key Auth" option.
Your API Key validation test is done using your Token.
https://developer.themoviedb.org/reference/authentication-validate-key
If your Token works then your API Key must also work.
If you want to test your API Key directly, follow the instructions below.

Take a Test
Using a computer, desktop or notebook.
On some mobile devices this test may not work correctly.
In the URL below, change THE_KEY to your API Key.
https://api.themoviedb.org/3/movie/550?api_key=THE_KEY
Use this example to do a search using a new tab or window in your browser.
You will receive the basic data of the Movie Fight Club (1999)
https://www.themoviedb.org/movie/550-fight-club
If it works, your Key is OK.

That was it! Using your directions worked with my api key. Thanks for the explanation. Scripts are working again!

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