The Movie Database Support

Good afternoon,

Today I found out a really weird behavior for watch/providers content.

When I request watch/providers using append_to_response it returns one stream:
https://api.themoviedb.org/3/tv/14929?append_to_response=watch/providers
But if we request the watch/providers using the endpoint itself it returns a different result:
https://api.themoviedb.org/3/tv/14929/watch/providers.

I could not find another example at the moment other than this TV Show: https://www.themoviedb.org/tv/14929-heartland/Watch
(the page also returns the wrong watch providers).

Thanks,
Marcelo Nozari

3 replies (on page 1 of 1)

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Hi @nozari21, I just tried the two queries above and I get exactly the same results for the watch provider information. I also spot checked some of the countries in the results against the title page watch providers (note that "watch" needs to be lower case in the url) and they all matched also. Maybe you are having a cache issue of some sort, and might want to try again.

Hello @robbie3999

I forgot to mention I'm looking "BR" (Brazil) for the watch providers. Interesting enough now both are the same now but still wrong if you compare it with justwatch (https://www.justwatch.com/br/serie/heartland)

Even if you look at "US" its wrong.

The results for BR and US are the same (see below):

"link": "https://www.themoviedb.org/tv/14929-heartland/watch?locale=US",
            "flatrate": [
                {
                    "logo_path": "/uW4dPCcbXaaFTyfL5HwhuDt5akK.jpg",
                    "provider_id": 309,
                    "provider_name": "Sun Nxt",
                    "display_priority": 55
                }
            ]

Sun Nxt is not available in Brazil and I believe not in US as well.

If you look the results for watch/providers (https://api.themoviedb.org/3/tv/14929/season/1/watch/providers) it returns the correct values for both US and BR.

"BR": {
            "link": "https://www.themoviedb.org/tv/14929-heartland/season/1/watch?locale=BR",
            "flatrate": [
                {
                    "logo_path": "/emthp39XA2YScoYL1p0sdbAH2WA.jpg",
                    "provider_id": 119,
                    "provider_name": "Amazon Prime Video",
                    "display_priority": 1
                }
            ]
        },

Thanks for looking into it! Nozari

It looks like the information for the series doesn't match what is on JustWatch. This isn't normal but not unheard of. I think it is typically because JustWatch sends the wrong information to TMDB, so maybe not much can be done. Someone else may have more information on this.

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