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Entry incorrectly deleted.
posted by igorbogarinSTAFFMOD on September 20, 2024 at 4:04 PM
Hi everyone. Yesterday i received an e-mail from TMDB that my short-film entry Minds in Fur (or "Mentes em Pelo", its original title in portuguese) has been deleted from the website according to the new guidelines. I looked them up and my short film applies to all the guidelines in the website and i think that was a mistake. I dont want my short-film deleted from TMDB and Letterboxd. how can i solve this problem? I already sent an e-mail to the support team from tmdb and replied to the bot that sended me the message, but so far i got zero replys. Thank you everyone;
Reply by Banana
on September 20, 2024 at 4:37 PM
If you read the guidelines, they also explain what to reply to the deletion message with:
Reply by igorbogarin
on September 20, 2024 at 4:47 PM
Hey, thanks for the reply. But where can i send this information? To the tmdb e-mail? or directly to the bot that messaged me about the deleted entry?
Reply by Banana
on September 20, 2024 at 4:50 PM
No, don't reply to the email. The email is just to let you know you have a new message if your email notifications are on. Reply directly to the message the bot sent.
Reply by igorbogarin
on September 20, 2024 at 5:21 PM
I just did that. Thank you. Hope i'm replied soon.