Polizzi helps a couple in Bournemouth whose hotel near the beach is struggling to break even. Despite frequently reaching full capacity - with 57 beds in 21 rooms - the pair cannot seem to turn a profit, so the expert hotelier advises them to strip back their facilities and begin charging for extra amenities. She also suggests they build on the success of their Army-style boot camp by offering other self-improvement courses to their guests.

Alex Polizzi visits the Madonna Halley Hotel in north London, run by members of a Cypriot family whose Mediterranean roots have found their way into the interior design scheme. Guests have previously indicated the Aegean-style fixtures and fittings can be disagreeable, but when the presenter suggests a radical overhaul is necessary, the owners reveal they are reluctant to part with their distinctive adornments

Alex Polizzi heads for Derbyshire's Peak District to help the owner of a 15th-century inn deal with a stream of problems. The two-star venue has 10 en-suite bedrooms, a bar and a 50-seat restaurant, but struggles to attract customers at the weekends. With a wage bill of £10,000 a month, the business is estimated to have made a loss of £600,000 over the years, and the expert hotelier sets out to improve the dated decor and turn around the hotel's fortunes.

Jill and Steve own and run a smart 14-bedroom, two-star manor hotel on the outskirts of Birmingham. It boasts a restaurant, swimming pool, gardens, and a marquee fully equipped for the hotel’s wedding service. Jill loves to play bridal fairy godmother, but life at the hotel is far from a fairytale. The couple has invested time and savings in the manor, but the bottom line doesn’t match their input. The business has never made a profit; they are losing £700-£1,000 a week; and now their relationship, as well as the hotel, is floundering.

In Kent, self-styled showman Joe has been popping champagne corks in the family-owned, eight-bedroom 'champagne and oyster bar with rooms' for the past 23 years.

After leaving his London casino job to manage the business, Joe’s aim has been to bring a taste of the four-star city luxury to the quiet Kent countryside. But his ‘unique’ tastes in décor haven’t been to everyone’s liking.

Cowhide bedspreads, four-man hot tubs and erotic artwork are just some of the delights facing potential guests at check-in. The poor occupancy rates and dwindling profits tell their own story.

Alex has her hands full, trying to convince Joe to embrace some changes to make his hotel a little more 'female friendly'. But when she is asked to spend the night in the ‘Champagne and Shoes’ room with mirrored ceilings and a dance pole, it is clear that Joe’s naked ambition may have gone one step too far…

Alex Polizzi visits a Blackpool hotelier who has grand plans for his seaside establishment, but a lack of star rating and a string of bad reviews have led to dwindling bookings. Having bought the derelict 15-bedroom property in 2009, the owner spent £250,000 trying to turn it into an upmarket destination more in keeping with a private members' club.

Alex visits Gloucestershire to lend a helping hand to a couple whose hotel badly needs a new lease of life.